Lost Shipment Policy

LOST or DAMAGED PACKAGES

Damaged packages or goods must be reported with 24 hours of receiving your shipment. Lost shipments must be reported within one week of expected arrival. Claims can not be processed outside of these time periods. Send us an e-mail  service@majormemory.com to reship a lost shipment, claim the insurance for loss or damaged of a shipment. The courier (UPS, USPS, Airborne or Fedex) will make the final decision regarding your credit.

To report an error or comment on this page, please email techsupport@majormemory.com